PRIVACY POLICY

Last Updated: June 15th, 2016

This Privacy Policy explains how Frantsila USA, LLC (“Frantsila”) collects, uses and shares information about you when you use our websites, mobile applications or other online products and services (collectively, the “Services”) or otherwise interact with us. This Privacy Policy does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Services. The terms “Frantsila,” “we,” and “us” include Frantsila USA, LLC and our affiliates and subsidiaries.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information about you when you create an account, make a purchase, use the interactive areas of our Services, invite a friend to use our Services, sign up to receive communications from us, request customer support or otherwise communicate with us. The types of information we may collect include, but are not limited to, your name, email address, phone number, billing and shipping addresses, shopping preferences, demographic information and any other information you choose to provide, including information that is defined as personal or personally identifiable information under any applicable law (“personal information”).

Information We Collect Automatically When You Use Our Services

When you access or use our Services, we automatically collect information about you, including:

  • Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your Choices” below.

Location Information from Your Mobile Device. When you visit the Services from your mobile device, we may collect and store your location information if you enable your device to send it to us. Collection of this information may improve the provision of the Services.

Information We Collect From Other Sources

We may also obtain information from other sources and combine that with information we collect through our Services. For example, when you log in to the Services from a third party social network, we may collect information about you that you have made publicly available through that network, such as your name and profile picture.

Use of Information

We may use information, including personal information, for various purposes, including to:

  • Operate and improve our Services;
  • Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices,
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Frantsila, our affiliates and subsidiaries, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
  • Process and deliver contest entries and rewards;
  • Link or combine with information we get from others to help understand your needs and provide you with better service; and
  • Carry out any other purpose for which the information was collected.

Frantsila is based in the United States and the information we collect is governed by United States law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the United States and other countries in accordance with this Privacy Policy. If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally.

Sharing of Information

We may share information about you, including personal information, as follows or as otherwise described in this Privacy Policy:

  • To our subsidiaries and affiliates;
  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf, such as our payment processing providers;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Frantsila or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company, whether as a going concern or as part of bankruptcy, litigation or similar proceeding, in which personal information about the users of our Services is among the assets transferred; and
  • With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Social Sharing Features

The Services may offer social sharing features and other integrated tools (such as social media sharing buttons), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising And Analytics Services Provided By Others

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Google and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove that information and terminate the child’s account. In addition, if you learn that your child who is under the age of 18 has provided us with personal information without your consent, please contact us at info@frantsila.us.

Security

Frantsila takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Choices

Do Not Track

“Do Not Track” is a preference you can set in your browser to let the websites you visit know that you do not want them collecting certain information about you. The Services do not respond to Do Not Track settings. In addition, we cannot assure you that all third parties servicing or placing advertisements on the Services will honor your Do Not Track request.

Account Information

You may update, correct or delete information about you at any time by accessing your account on the website or emailing us at info@frantsila.us. If you wish to deactivate your account, please access your account from the website or email us at info@frantsila.us, but we may retain your account information as required by law or for legitimate business purposes on our servers. We may also retain cached or archived copies of information about you for a certain period of time.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Communications

You may opt out of receiving promotional communications from Frantsila by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Your California Privacy Rights

California law permits residents of California to request certain details about our disclosure of their personal information to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at info@frantsila.us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Frantsila USA, LLC
3901 Cathedral Avenue, Suite 416
Washington, D.C. 20016
info@frantsila.us
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